Privacy Policy

This Privacy Policy explains how SystemBreakdowns ("we," "our," or "us") collects, uses, shares, and protects information when you visit systembreakdowns.com, run our calculators or the Profit Leak Audit, subscribe to the weekly breakdown, create an account, join a membership or the community, buy digital products or books, request an operating review, or otherwise interact with the site.

1. Information We Collect

We collect information in three ways.

Information you give us. Your name and email, the company name and revenue range you share when you request a review or join, your account login details, payment information (entered with and processed by our third-party payment providers, who handle card data; we do not store full card numbers on our servers), messages you send through contact or community features, and anything you post in the community.

Information we collect automatically. Your IP address, browser and device type, operating system, the website that referred you, the pages and tools you use, and a general location inferred from your IP address, gathered through cookies and similar technologies.

Information from the calculators and the Profit Leak Audit. Many of our tools, including the Profit Leak Audit, are designed to run inside your browser. The business figures you enter into those tools are processed on your device and are not transmitted to or stored by us. We may record that a tool or audit was used, along with a general result category, to improve the tools, but not the underlying numbers you type.

2. How We Use Information

We use information to operate and improve the site and tools, deliver the weekly breakdown and downloadable content, process purchases and memberships, run and personalize the community, respond to inquiries and review requests, measure performance, prevent fraud and abuse, and meet legal obligations.

3. Legal Bases for Processing

Where the EU or UK GDPR applies, we process personal information on one or more of these bases: your consent, the performance of a contract with you, our legitimate interests in running and improving the site, and compliance with legal obligations.

4. Cookies and Similar Technologies

We use cookies, local storage, and similar technologies for essential site functions, to remember preferences, and to measure performance through analytics. You can control or disable cookies in your browser settings, though some features may not work properly without them.

5. Email and the Weekly Breakdown

If you subscribe, we send the weekly breakdown and occasional updates about new tools, content, or offers. Every email includes an unsubscribe link, and you can opt out at any time. We may still send essential account or transaction messages.

6. How We Share Information

We do not sell your personal information. We share it only with service providers who run the site on our behalf (such as payment processors, email, hosting, and analytics providers), with professional advisors, and with authorities when required by law or to protect our rights. Advisory and operating review requests submitted through the site may be shared with the advisory practice at JacobSchlesinger.net so we can respond to you.

7. Third-Party Services and Embedded Content

The site may include or link to third-party services, including video hosting and social platforms such as YouTube, Instagram, TikTok, and LinkedIn. Those services collect information under their own privacy policies, which we do not control.

8. Data Retention

We keep personal information for as long as needed to provide the services described here, to comply with our legal obligations, resolve disputes, and enforce our agreements, after which we delete or anonymize it.

9. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to restrict or object to certain processing, to withdraw consent, and to opt out of marketing. If you are in California, you may have rights under the CCPA and CPRA, including to know, delete, correct, and opt out of the sale or sharing of personal information; we do not sell or share personal information for cross-context behavioral advertising. If you are in the EEA or UK, you have the rights described above and may complain to your local supervisory authority. To exercise any right, contact us through the contact page.

11. Do Not Track and Global Privacy Control

Some browsers send Do Not Track or Global Privacy Control signals. Where required by law, we honor recognized opt-out preference signals.

12. International Users

The site is operated from the United States. If you use it from outside the United States, you understand that your information may be processed in the United States, where data protection laws may differ from those in your country.

13. Children's Privacy

The site is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected such information, we will delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with a new effective date, and your continued use of the site after changes take effect means you accept the updated policy.

15. Contact

Questions about this Privacy Policy can be submitted through the contact page at systembreakdowns.com/contact.